Support
We’re happy to help.
Questions, problems, or a request about your data: write to support@lalstory.com. We reply within a few days.
Common questions
- Sign-in link not arriving: check spam, then ask for a new link.
- Joining a family: ask the other parent for the code in Our family. It works for 7 days.
- Deleting your data: use the delete account page.
Last updated 19 October 2026. Privacy · Terms · Support · Delete account