Support

We’re happy to help.

Questions, problems, or a request about your data: write to support@lalstory.com. We reply within a few days.

Common questions

  • Sign-in link not arriving: check spam, then ask for a new link.
  • Joining a family: ask the other parent for the code in Our family. It works for 7 days.
  • Deleting your data: use the delete account page.

Last updated 19 October 2026. Privacy · Terms · Support · Delete account